1. Introduction

At Zed Jets, your privacy is paramount. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you interact with us, use our services, or visit our website. It complies with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws.

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2. What Data We Collect

Personal Data You Provide
We may collect and process the following information when you interact with us:

• Identity Information: Name, title, nationality, date of birth, and passport details.

• Contact Information: Email address, phone number, postal address.

• Payment Information: Bank details, credit/debit card information (processed securely through third-party providers).

• Preferences: Travel preferences, dietary restrictions, or special requests.

• Communication: Emails, phone conversations, or messages you send to us.

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Automatically Collected Data
When you visit our website, we may automatically collect:

• Technical Information: IP address, browser type, operating system.

• Usage Data: Pages visited, time spent on pages, and click behavior.

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3. How We Use Your Data

We use your personal data for the following purposes:

• Service Provision: To process bookings, arrange flights, and meet your travel requirements.

• Customer Communication: To respond to inquiries, confirmations, and updates regarding your services.

• Compliance: To comply with legal obligations such as anti-money laundering laws.

• Marketing: To send newsletters or promotional offers (with your consent).

• Website Improvement: To monitor and improve our website's functionality.

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4. Legal Basis for Processing

We process your personal data based on:

• Consent for marketing communications.

• Contractual necessity to provide our services.

• Compliance with legal obligations.

• Legitimate interests, such as fraud prevention or business analysis.

 

5. Data Sharing

We only share your personal data in the following contexts:

• Operators and Partners: To arrange private jet charters or related services.

• Service Providers: IT providers, payment processors, or marketing agencies.

• Legal Authorities: Where required by law or to protect our rights.

• Business Transfers: In the event of mergers, acquisitions, or sale of assets.

 

6. Data Transfers

If your data is transferred outside the UK or EEA, we ensure adequate safeguards are in place, such as standard contractual clauses or equivalent legal mechanisms.

 

7. Data Security

We use robust security measures, including encryption, firewalls, and secure servers, to protect your personal data from unauthorized access or loss. While we strive for absolute security, no system is entirely foolproof.

 

8. Retention Policy

We retain personal data only as long as necessary for:

• Providing our services.

• Compliance with legal, accounting, or reporting obligations.

Retention periods vary depending on the nature of the data and legal requirements.

 

9. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request a copy of your data.

• Correction: Amend inaccurate or incomplete data.

• Deletion: Request erasure of data under certain conditions.

• Objection: Restrict or object to data processing.

• Data Portability: Receive your data in a structured, machine-readable format.

• Withdraw Consent: Opt out of marketing communications.

You can exercise these rights by contacting us at [insert contact details].

 

10. Cookies and Similar Technologies

Our website uses cookies to:

• Enhance user experience.

• Track website analytics.

• Support targeted advertising (with your consent).

For more details, see our [Cookie Policy].

 

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

 

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

 

13. Contact Us

If you have questions or concerns about this Privacy Policy, or to exercise your rights, contact us

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